Frequently Asked Questions

Yes we do. It is on the Resources tab at the top. Click on Resources and you will find “Patient Education and Handouts” - or click here. This has a wealth of information on all topics, most of which you can download. And, it is updated regularly.

Dr. Adams gives all the time a patient needs whether this is 15 minutes they were scheduled for or the  45 minutes they need. That will get him behind BUT he will do the same for your child.

The About Us briefly explains who we are and our philosophy, which is the vision and beliefs of Riverview Pediatrics.

Telemedicine was already an outreach of primary care. It allows the physician and the patient to interact remotely concerning their health issues that can be handled without the patient physically being at the office. Many patients, especially during the pandemic, cannot make it to the office and telemedicine allows them similar care.

While telemedicine will never replace actual office visits, it is billed as an office visit.

Telemed visits are scheduled either for the morning or the afternoon.

Most telemed visits are not scheduled at any particular time. In office patients have to be scheduled and are seen during those time slots. Dr. Adams will get to the telemed visits throughout the day. You may ask for a morning or afternoon appointment and Dr. Adams will try to call you during those times.

Telemedicine is but one option. You may still make an office visit.

A Zoom visit allows a two-way video communication between the doctor and the patient in real-time. While this can provide extra information, there are downsides to a Zoom visit. The patient must have a computer, internet access, a cam and be somewhat proficient with computers. Zoom visits also require scheduling which can be difficult during a regular office day. We encourage email when a picture is necessary.

Yes, he or she probably would. The problem is it can be very difficult finding a psychiatrist or psychologist who has openings and accepts your insurance. The Bangor and Brewer area is underserved when it comes to mental health specialists.

Any licensed physician can prescribe the same medications.

It lists tips and other information for caring for your newborn.

Patient education provided by the AAP provides information related to your children. This information can be searched and may be able to download and print.

We recommend not telling your child they will not get shots at a well-child visit if they will. Playing with a toy doctor’s kit with your child can be helpful.

We have a video of a three-year-old patient going to the doctor, which can be viewed here. It shows how fun a visit can be. This “sicker to sticker” video can be watched the night before and/or the day of to prepare you child for the office visit.

While we schedule patients from 8:30 am to 5:00 pm, we continue to see patients until all have been seen.

While most patients will get a same-day appointment, those calling prior to 2 pm and babies under six months can be seen on the same day.

There are no other doctors in the practice therefore you will only reach me.

Fortunately, most of my patients leave messages or wait until the following day so I don’t get overloaded with calls.

Nearly always. My call will show up private. Please be sure to unblock your phone to private calls.

Weekend call is identical to after hours.

We ask that you do not include your child’s name, but anonymous testimonials are frowned upon and testimonials should be verified with either your email or using Facebook, Google or Twitter.

I hope so.

Well, yes and no. Your insurance company may only cover certain things while not paying your deductible and out of pocket expenditures. This is where reading the EOB can be helpful. If you have questions about your Explanation of Benefits, please do not hesitate to call our billing office.

Yes, under insurance on the top menu, select Pay Online on the drop down menu - click here.

Another good reason to read the EOB. While you may pay your copay, the rest of the bill may not be covered by the insurance. Deductibles and out-of-pocket charges add up quickly. And, there are some things they flat don’t cover.

You will receive a monthly invoice.

We understand there will be times people find themselves unable to pay the entire back balance. We are always happy to set up a payment arrangement.

Yes. You can find the forms under Forms on the main menu. You can fill out the first six forms and submit them. They will automatically be sent to our office. We can also email the forms to you.